8 Steps To A Sparkling Clean Rug
With our intensive 8 Step process we expertly treat your Rug; no Rug is too big or too small. We give your Rug the Royal Treatment, Hand-Washeing the Old-Fashioned way — using 21st Century expertise. From top to bottom, front and back it will be hand washed and ready once again to take its place in your home.
8-Step Rug Cleaning Process:
1. PRE-INSPECTION
We carefully inspect your rug, checking for any specific issues to be aware of. This may include observing damage and repairs needed, stains, how the rug was made and what fibers were used. This helps us determine how we will proceed.
2. PRE-TEST
Carefully test ALL colors for possibility of dye bleed to determine which solutions will work safest and best. This is NOT a a one solution or process fits all rugs business! We have many options.
3. DRY DIRT REMOVAL
This is our process of removing damaging dirt particles PRIOR to cleaning. This gentle procedure of removal may take up to a full day and remove several POUNDS of dirt and ground in grit. We use three different techniques, depending on the size, age, how fragile and construction of your rug.
4. PRE-TREATMENT, APPLY SOLUTIONS
When there are stains, heavily soiled areas, urine stains and odors, or the fringe is extra dirty we pre-treat these areas giving them extra time and attention. This is crucial to the success of the cleaning. We use the solutions determined as safe in pre-test.
5. GENTLY HAND BRUSH
Gently brush fibers to loosen dirt. This step can be from a gentle brush on a buffer to hand held brushes. This depends on the sensitivity of your fibers or possible age-related weakness. The focus remains on safely removing dirt and stains with the best results possible.
6. RINSE
We use several different methods to completely flush your rug from front to back. This is determined by possible bleeding and strength of your rug. This flushes all contaminates from your pets, kids, husbands ?? food, and dirt out until the rinse water is running clear. For most rugs steps 5,6 and 7 are repeated several times.
7 . WATER EXTRACTION AND DRYING
We gently use a specialized extraction system and finish gently removing excess moisture. This helps facilitate rapid drying in the final phase when we use our specialty fans. We do not hang heavy, wet rugs so they keep their shape better. Drying is done flat using fans under and on top for quicker drying.
8. DETAIL & PREP RUG FOR PICK UP, DELIVERY OR STORAGE – Boulder County
Inspect the rug for remaining spots, brush out the fringe, vacuum lightly, apply protector as ordered, brush nap as needed to give uniform appearance. Roll up and prepare for delivery. This is also when we do Tyvek Wrap if being done for storage. RUG CARE IS OUR TOP PRIORITY
We are some of the best rug cleaners in Boulder.
Every member of our rug company, from the rug cleaning specialists to the repair specialists, share a common love for the pieces of woven art that come through our doors. Weavers have spent months and sometimes years to weave that rug you have placed in your home…. and we continually home our skills and knowledge to ensure that we provide the best services to protect these textiles. As members of Textile Pros, we are regarded nationally as one of the premier oriental and specialty rug cleaning and repairing facilities.
If you ever have any rug care questions you can always give us a call at 720-282-1454.
Get A Free Online Estimate: Fort Collins Rug Cleaning
What our customers say about our Persian rug cleaning in Boulder, Longmont, and Northern Colorado
Great job cleaning our wool rugs, friendly, helpful staff. Thank you.
Alice Green
14:40 25 Mar 23
I recently asked Imperial to clean a couple of Navajo rugs that had been heavily used over the past 50 years. I chose Imperial because their website showed a Navajo rug. When I took them in, they clearly were experts on the rugs and did a great job cleaning and taking care of them. I am very pleased and will be using Imperial again.
Susan Miller
17:07 03 Dec 22
We had never cleaned our 20 year old rugs and were very excited to receive them back in beautiful, clean, and repaired condition. Don't wait 20 years! It's worth it. Their expertise and great service are fantastic.
Amy Weinstein
04:27 29 Jun 22
I have nothing but good things to say about Imperial Rug Cleaning. I gave them a 50-year-old multicolored Tabriz carpet that hadn't ever been professionally cleaned. Three weeks later we picked up the carefully rolled and wrapped 6' X 10' carpet & were amazed at its vibrant colors and "like new" fringe. Courteous employees and individualized attention to our carpet! How wonderful to have this professional service locally right here in Longmont!
Judith Blackburn
16:12 22 Jun 22
Completely delighted with the cleaning and deodorizing of an elderly wool rug our beloved little Muppet of a dog decided to make his own. Very knowledgeable and helpful staff and it was pleasant, easy and done in such a short time. Many thanks to all!
Ali Lesjak
21:32 24 Mar 22
I took a small rug to Imperial to get cleaned. It was not an expensive rug. However, they treated it like it was a 5K rug. They are so knowledgeable and have excellent customer service. Every business in this world should be run this way!
Alicia Wright
14:25 19 Feb 22
Great job cleaning my hand-made area rug. Excellent suggestions for repair and refurbishment. Will take hand-made rugs there in the future. Thank you!
Sue Pendell
02:02 18 Jan 22
We're very happy with the cleaning of our three rugs and the repair which was needed for one of them.
Dawn Kimble
02:40 08 Dec 21
Great service!! My rugs look amazing! I’ve been bringing rugs for cleaning to Imperial for 2 decades. They have always been fast and thorough. They have helped restore rugs from pet damage, water stains, moth damage and more.
Amy Pfefer
00:35 19 Nov 21
I'm extremely happy with the job on my four rugs that Imperial just cleaned. It was only after I brought the cleaned rugs home that I realized how much they needed cleaning. Imperial was great to work with and they did exactly what they said they would.
Eric Anderson
17:58 13 Nov 21
We have two sheep pelt rugs which are amazing and comfy cozy on top of wood floors. The one in our living room was getting pretty beat down and dirty from a couple years of use despite our best attempts to keep it brushed and blown out. It also had some areas where the pelts meet that we’re looking like it was ruined. I didn’t have much hope when I dropped it off other than just coming back clean. I will say they far exceeded my expectations and it looks nearly new! If I had t waited so long maybe the damage at the pelt seems would have never happened. Thanks for the excellent work! They also had excellent turn around time, way faster than expected.
The Ginger Beard Man
14:48 06 Nov 21
We had a SUPER old dirty/smelly/gross rug that we inherited. It had been used by the dogs as a potty spot, folded over and had crease that started to crack. Was hard as a rock. We thought we had to say good bye to it and send it to the dump. But after working with Imperial Rug Cleaning they said they could save it!! They did!!! It again has COLOR, does not smell, and the memories of it will live on!! They are awesome!!
Peter Larson
23:42 25 Oct 21
I was very pleased with the repairs they were able to do for me on braided rugs, good turn around time & very pleasant folks.
Carol Coburn
23:32 02 Oct 21
Great cleaning job of our 3 rugs and an amazing repair job on one that had a hole appear in it! WOW
Kathleen Gregory
22:36 21 Sep 21
I was extremely pleased with the initial contact, follow-up conversation at the store about the work on the rug would that would be completed in the cleaning process. They called with other decisions I had to make when they called about some other considerations about cleaning I had to make. I was pleased they called before the work was completed. Very happy with the results and fits great on our new floor.
Ben Martinez
02:23 21 Sep 21
This is a first class rug cleaning and repair service. Their knowledge and customer service is superb. I have had several rugs cleaned and they never fail to delight this customer.
Sally Ryan
01:09 18 Sep 21
LOVE LOVE imperial rug! Brought in a small area rug which was beyond cleaning but they gave it their all and VOILA my beautiful rug came back to life. I know they spent alot of time and effort and I APPRECIATE all who worked on this! THANK YOU!!
Robert Goergen
16:52 01 Sep 21
Excellent service and a beautiful job done on a large older silk rug. Great recommendations on care solutions. Highly recommend!
Linda Wise
19:09 26 Aug 21
I have taken three carpets to Imperial and each time the service was wonderful! Fast, effiecient and friendly. Thank you Tanya! 'So glad I didn't have to schlepp these rugs to Denver to get great service!
Thalia F
11:52 10 Jul 21
they did an amazing job! our rug looks brand new and it was filthy!! very friendly, professional and fast turnaround. so glad we finally spent the money to have it cleaned and very glad to have this company in northern colorado!
Claire Marshel
12:41 25 Jun 21
My rug came back to me way more beautiful (and it didn't stink!) than when it was picked up. Tanya was great to work with and I truly appreciate her expertise and care and when working with me. Thank you!
Amanda Holden
20:01 17 Jun 21
Over the years, we've had our rugs cleaned by different companies. The job Imperial did was the best! The colors are now vibrant and the nap is restored.
Ann Blonston
02:47 17 Jun 21
Couldn't ask for more. These folks did a fantastic job and offered great customer service throughout the process. I would definitely recommend them .
Jim Crowder
23:08 10 May 21
I bought the rug posted while living in India 10 years ago. Over the years, the rug had collected a lot of dirt and some of the tassels had frayed. When I picked up the rug from Imperial, I almost didn't recognize it. The colors were vivid and quite honestly, it looked better than new, if that is possible. Dave seems very dedicated to his craft and to his community. Dave also will tell you if a rug is not worth cleaning. Highly recommend this company.
Keith Brumbaugh
15:27 07 May 21
Fast friendly service, even when picking up and delivering my rugs. They called a frayed edge to my attention and I was happy they offered to repair it because I didn’t realize it was coming apart. My rugs get heavy use and they look fresh as new now. Thanks!
Cathy James
01:27 06 May 21
Our experience could not have been better. We live in the mountains and the rug take a real beating.The rugs are old tribals and were in need of repair. The repairs were excellent, and the colors came back to life. We were delighted.
Christina Benight
16:29 08 Apr 21
I took advantage of their sale and brought in 3 rugs to be cleaned, including one that had red wine splattered all over it! They did an EXCELLENT JOB on all 3, including my prize rug from Turkey. VERY PROFESSIONAL JOB AT A VERY REASONABLE PRICE!
Kathi Fry
17:09 16 Mar 21
Love this place. Our rug is in the entry way and is used pretty hard. They have gotten it sparkling clean more than once - even the fringe.
Robin Lee
18:10 12 Mar 21
I have several rugs cleaned over the years and they came out great. they even repaired one and you could not tell that it was falling apart.
Diana Mattis
18:01 12 Mar 21
My rug looks and feels wonderful!!!The colors are so rich - much more so when contrasted with before cleaningIt is also soft! I was afraid it would feel dry and lifeless - not at all!I am thrilled and will be back with another rug
katebp sage
19:26 01 Mar 21
This establishment is extremely rude and unprofessional. My encounter with the employees and staff at this cleaning service was horrible. They were unnecessarily aggressive after I tried to ask them several questions. I do not recommend going to this place. I would rather throw my rugs away then pay these people to clean them.
Joseph Wittwer
18:27 23 Feb 21
just a warning that the man that owns this shop is very mean and unkind. my car happened to break down in front of his shop, 30 minutes before they closed and he came out, without a mask, tried to open my car door and get closer to talk to me and told me I had to leave because I was parked in his only spot. when I explained my situation (in tears) and that a tow was on the way, he said “nice” and walked away. he then came out once more when help arrived and asked me again when I would be leaving. really disappointed with his negative vibe and lack of basic empathy.
Ashley Greenfield
23:48 22 Feb 21
They have passion and the skills to restore my long, neglected textiles.
DOUG reichlin
18:15 12 Jan 21
10/10 would recommend!
Amber Hughes
19:51 11 Jan 21
We are very pleased with all of Imperial's services, but especially their repair of a 40-year old oriental which we wanted to keep. They removed the fringe and repaired the edges so that it looks almost new again. Thanks, Imperial!
Don McGill
17:33 30 Dec 20
Brought in a runner that was filthy and needed a few repairs. I assumed it would come back a bit cleaner - it was gorgeous and repaired - it didn’t end up back on the floor - it’s now hanging. Thanks Imperial!
Joanne Hyman
12:23 03 Dec 20
Such nice people, and clearly know what they're doing. Did a wonderful job cleaning my 35-year-old hand-hooked wool rug.
Jane Lawrence
03:12 03 Dec 20
Good customer service and I have an old rug that looks great again, thank you!
Jennifer Lowry
16:59 02 Dec 20
Imperial did a great job of cleaning our rugs several years ago, so when we recently needed repairs on some old family rugs, we took the rugs here. They did an excellent restoration on all three of the rugs we brought them; you cannot tell they were ever damaged. One was severely damaged around the edges, and we had to reduce the length, but unless you knew this, you would not be able to tell. They were friendly, knowledgeable, and professional.
Family Mine
00:02 03 Nov 20
We've used Imperial twice. First, we had purchased a wool rug at a furniture store and discovered a small cut on it after a few weeks. They made a repair and gave us great advice about caring for the rug. Fast forward a few years later...I took it in for a routine cleaning - and to check it for pet "surprises" in case we missed something. They called before doing the clean to let us know they hadn't found anything tough to remove. Just picked up the rug and it looks great! Really friendly business owners who know what they are doing. The cost of the service is worth the piece of mind knowing they are honest and professional.
Liz Wilson
00:39 13 Oct 20
My rugs look brand new! I highly recommend them. They are super professional and deliver on all their promises.Alan
Alan Rapp
19:30 11 Sep 20
Dave, Tanya, and the rest of the crew are very friendly, and they truly care about doing a good job for their customers. The rugs I have had cleaned came out beautifully! I would give more than five stars if possible!
H Martin
18:03 21 Aug 20
When my partner spilled charcoal all over my family's antique hooked rug, I thought I it was toast. Imperial Rug Cleaning saved it, and did the most wonderful job of making it feel like new! They even did some excellent repairs. They are highly professional, kind, and do an excellent job!
Kate Josephson
18:38 14 Aug 20
Excellent job!
Suzanne Drinkard
19:35 05 Aug 20
Just had my rug cleaned by Imperial Rug Cleaning. It is a rug that has literally never been cleaned once, that I purchased 18 years ago. It is a wool rug that I purchased in Nepal. It has a lot of sentimental value to me. It's condition began to concern me. I saw the sign for Imperial Rug Cleaning and decided to give them a try. I figured what could it hurt at this point. The rug didn't appear to me that it could be cleaned, in its entirety. When I got to the store, they came out, assessed the rug, got me all set up and told me that this rug would look beautiful after a good cleaning. They told me about the process and said they would call in about two weeks when it was done. About a week later I got a call the rug was done. When I got it home and rolled it out I was absolutely astonished. They did a superb job. The rug looked brand new. The degree to which the rug got cleaned was far far beyond my expectations. I really couldn't believe it. It smelled fresh, felt fresh and clean. Some of the wear problems and such had all but vanished, spots of spilled oil that dotted the rugged were gone. Just a superb job. My rug has new life and is again a warm addition to the home. Thank you so much for the outstanding professional clean job performed on my rug. I will be back and would suggest this service to anyone needing rug cleaning services.
Scott Earnest
16:16 30 Jul 20
Friendly staff, with a quick turnaround time. Pleased with the results!
Cheryl Larson
16:52 19 Jun 20
I entrusted my grandmothers antique rug to Imperial Cleaning and they did a fantastic job! It is so clean, soft and like brand new. They were very professional, quick and courteous - we will definitely be using them again!
Morgan Arvisais
13:41 16 Jun 20
Imperial Rug Cleaning went above and beyond cleaning and repairing my antique rug. I was completely amazed at how bright the colors were and how well they were able to remove areas where the reds had bled into the whites. I highly recommend
kmkeen1
16:12 23 Dec 19
Bad customer service. Been calling and leaving voicemails and emailing them and I have yet not received a call back or an email back. Last time I talked to someone I was told to send images and I never got a reply.
Maria Gonzalez
07:20 02 Jan 19
I brought in a rug that was majorly stained. Imperial rug was kind, accommodating and did a lovely job. I’m being all my rugs in now that i can see the difference.
Sea Marie Biladeau
17:47 06 Sep 18
We have an antique rug that belonged to one of my husband's late relatives. It came to us with a corner ripped and looked faded, and it was full of dust and cat hair. We took it to Imperial Rug Cleaning, and it came back to us looking like a brand new rug! The colors were bright and they even fixed the ripped corner! I would highly recommend Imperial if you have a valuable rug that is starting to look old. They do a great job.
Dr. Carole Keim MD
18:50 07 Apr 18
you guys did a great job on our rug. thank you for your service.
Eric Ogle
16:15 06 Apr 18
Did an excellent job of cleaning our rugs without color fade of older rugs.
Ron Theede
20:29 05 Apr 18
Great job and great advice on repair of damaged rugs. Highly recommended!
Mark Semerad
16:40 05 Apr 18
Friendly and knowledgeable. Provided excellent work on sheep skin rugs.
Doug McFadden
16:25 05 Apr 18
I’ve used them twice now, and both times they’ve done an excellent job. Rugs came back quickly, and were like new.
Susanne Sibley
03:09 05 Apr 18
Imperial Rug Cleaning has provided us cleaning service for over 35 years and we have never been disappointed! They always provided the best of care for our home and oriental rugs and carpet! we will continue to use their service!
Stewart James
02:23 05 Apr 18
Great service, with much attention to detail
Marjory Lambert
00:50 05 Apr 18
Great job, expert service, cheerful staff
Hillary Browne
00:38 05 Apr 18
Dave and his crew not only clean and repair my rugs,but teach me about each rugs origin.
gina cameron
00:16 05 Apr 18
Imperial did an expert job cleaning my two Navajo rugs. Very pleased with the results!
Jean Lund
23:30 04 Apr 18
On time and as promised. What more can one ask!
s kahn
23:14 04 Apr 18
Very knowledgeable, did a great job cleaning our oriental rugs including repairs to several. They came back much brighter.
Julie Bellanca
23:09 04 Apr 18
These guys were fantastic. My wife and I had several huge and expensive rugs that needed some tlc, and imperial not only made them look new again, but were very fairly priced, quick and professional. 10/10 will be going back and having them come to the house to clean rugs I can’t bring there!
chris mackenzie
23:05 04 Apr 18
Good experience. Reasonable prices and good service!
Kevin McDowell
23:04 04 Apr 18
Beautifully cleaned. Restored both my carpets and thoroughly cleaned. Highly recommend!Great value!
SJ
23:02 04 Apr 18
Took in 5 valuable Chinese rugs. And they did a great job. Very clean!
sharonreif
02:47 04 Apr 18
They did a great job of cleaning and repairing my Oriental rug.
Hilary Clarke
01:18 04 Apr 18
Best service in town for over 30 years! Wouldn’t use any other! They stand behind their service, which is above and beyond all others.
Terry Freeman
01:09 04 Apr 18
Very knowledgeable and friendly. Rugs looked so good!
Dan F
00:40 04 Apr 18
When it comes to getting your rug cleaned, Imperial Rug Cleaning in Longmont is the BEST! We have a sheepskin rug that had a couple of pet stains that I thought would not come out, but Imperial Rug Cleaning got the stains out. What's more, the stains haven't resurfaced and the rug has been creamy white ever since it's been cleaned.
Melissa Lyons
00:08 04 Apr 18
What a great job on my antique Oriental............friendly service and fair pricing. If you are looking for TLC for a treasured piece, this is your go-to
Anne Perret
23:47 03 Apr 18
They did great work on a very difficult rug that dry weighs about 200 pounds and soaking wet probably more than twice that.
David Hasen
23:09 03 Apr 18
Imperial cleaned my rug and now my dog loves to rub all over it. Thanks guys.
Teresa Lorraine Walker Robinson
21:47 03 Apr 18
They did a great job on some family heirloom rugs. We now have them on display! Thank you!
HMel NM
21:23 03 Apr 18
I have had a number of rugs cleaned at Imperial and have been happy with the results and would highly recommend them
Dianna Lawyer-Brook
21:09 03 Apr 18
Such a sweet, professional company! They gave me an honest take on a rug that I brought to get cleaned, which caused THEM to lose the money from the job, but gain a lifetime customer. Awesome company!
Mackenzie Turrill
20:02 03 Apr 18
We had a 10 x 14 oriental rug that we bought from a Craigslist post cleaned by Imperial a few months ago. They took plenty of time to explain the process. The price was right and we were delighted with the results. The colors in the rug are ever so much brighter than when we brought it in.
Frank Spaid
19:24 03 Apr 18
Excellent cleaning job and advice on repairs. Great folks!
maureen dwyer
18:58 03 Apr 18
They did a great job I will definitely use them the next time I have a need
Shaun McCracken
18:32 03 Apr 18
Great service, friendly and knowledgeable staff. Highly recommended. My rugs look beautiful.
Bob Hancock
18:18 03 Apr 18
Friendly professional service. Repair of my Oriental Rugs was superb! Had rugs cleaned and wrapped in tyvek for storage and was very satisfied with the work done. Will be back.
Chad Sanderson
15:33 03 Apr 18
The folks at Imperial Rug cleaned 2 rugs for us and made a pad for the largest of the two. They were pleasant to work with and provided the service in the time frame they promised.
Missy Carrier
13:25 03 Apr 18
I was so very happy with Imperial Rug Cleaning! They cleaned a huge Persian rug that had been soiled terribly by dogs over ten years. They also re-bound one of the edges and corners of the rug and it looks perfect. I am so grateful that this rug was restored to excellent condition with no remaining dog odor. Super happy!!
June Turnbull
02:18 03 Apr 18
Did a great job cleaning my large Moroccan rug.
Don Shepard
02:00 03 Apr 18
I took a Turkish, hand hooked rug for fixing. A leaking carpet shampooer carelessly left on the rug caused the dye to run. Imperial Rug repaired the damage and my rug looks good as new. Certainly recommend and will use again when the need arises.
lonnie deman
01:37 03 Apr 18
I had Imperial clean 2 area rugs that are definitely used often. The rugs looked brand new when I picked them up. Imperial was very helpful in providing information about my rugs and how to identify quality rugs when a replacement should be needed (the ones I have are not heirlooms but ones I picked up because I liked the print and colors). I would highly recommend Imperial especially if you have high quality or heirloom rugs.
Kim Nicks
00:33 03 Apr 18
These guys gave good honest advice about what I thought was a rug worth cleaning. In other words I saved money by not using them due ti their goid advice. But then I used them again and they accomodated my pick up and drop off in Boulder. Very good service. Did a great job and i would use them again in a heartbeat.
Amy Hollander
23:48 02 Apr 18
I had several rugs cleaned for the first time. An excellent job was done on all of them. It was fast, great quality and wonderful care was taken of my beautiful rugs.
Caryl Sharp
23:18 02 Apr 18
We had two area rugs cleaned by Imperial and they did a great job. They were able to get a stain out that I thought was impossible. They were professional and very helpful. I would highly recommend them.
Diane Ernst
23:06 02 Apr 18
Very professional staff and excellent work on our precious rugs. Thank you!
Brian du Fresne
22:14 02 Apr 18
I took two old Persian rugs in for long overdue cleaning. Never had these rugs professionally cleaned before and didn’t know what to expect. Very friendly office staff & woman there took her time going over what was to be done. I felt Imperial did a great job; pricing seemed fair and I was happy with the results.
Heather
21:23 02 Apr 18
Get in touch with Rug Cleaners Boulder & receive a free quote on all your rug cleaning needs!
Come & Visit IRC in Longmont!
Imperial Rug Cleaning
1011 Main Street
Longmont, CO 80501
Open Monday – Friday 9 AM – 4 PM
Major Holidays we are CLOSED
Please call ahead of time if bad weather to see if we are open.
720-494-RUGS(7847)
info@imperialrugcleaning.com
Pick Up & Delivery Options Available in Fort Collins, Boulder, Longmont, Lafayette, Louisville, Loveland, Frederick, Firestone
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